Consumer Complaint Form

Please complete the following online consumer complaint form. If you would like to send your complaint via email to the Financial Institutions Department of the Central Bank of Samoa you are welcome to do so by emailing them at

Please provide your contact information
Please provide as much information as possible about the bank or financial institution.
To help us get the investigation process started, provide a brief description of the complaint including names of those you dealt with and dates.
Last Updated: 07 May 2014